Where will I receive my funds and how are they processed?

When / Where will I receive Funds?

For donations made via credit or debit card, funds are transferred to your bank account through Stripe, our payment provider. Most accounts operate on a 7-day rolling cycle, but some campaigners may have manual payout settings, which require you to initiate transfers yourself.

To check your payout schedule, log in to your Stripe account at www.stripe.com and click on Payouts. If your account is set to manual payouts, you will need to manually payout your funds. We recommend regularly reviewing your payout schedule and keeping track of your transfers to ensure you receive your donations on time.

For donations made via PayPal, all funds will be in your PayPal account shortly after the transaction has been processed. There may be a slight delay, as occasionally PayPal will pre-authorise the transfer before processing the transaction.

How are donations processed?

What happens is that the fees and optional donation are deducted automatically from your campaign. The donation, fees and optional donation are transferred to you after each transaction. We then automatically process the transfer of the fees and optional donation to Chuffed after each donation. 

For more information on our fees and pricing models, visit our pricing page.