Payments
International Donations
Your campaign on Chuffed.org can accept donations from anyone around the world, as long as they have a Visa, Mastercard or American Express. We’ve tak...
How to download Stripe reports
Stripe provides you with quick reports of your historical transactions by exporting this information to your Stripe account dashboard. Payouts are fu...
My Stripe account is disabled. What can I do?
We understand that it is stressful when your Stripe account becomes disabled or restricted. Luckily, in most cases, there is a simple explanation and ...
How to set up a Stripe account
Creating a Stripe account allows you to offer donors the option to contribute via credit or debit card. Ensuring you have correctly filled out Stripe’...
Why am I not getting my Stripe donation payments?
Stripe payouts occur on a seven-day rolling cycle and may take 1-5 business days to reach your bank account. If you are not receiving donation payouts...
Offline Donations
When someone gives you a cash, cheque or some other type of donation that doesn't go via your Chuffed.org page, you can still count it in your total a...
When will I receive my funds?
PayPal donations are received immediately into your PayPal account. You can log into your PayPal account and withdraw funds to your linked bank accoun...
I'm having an issue with PayPal payments for my campaign. What do I do
If you encounter an issue with PayPal payments for your campaign , here are some quick tips to resolve any issues: Disconnect & Reconnect your PayPal ...
Where will I receive my funds and how are they processed?
When / Where will I receive Funds? For donations made via credit/debit card, all funds are transferred to your bank account on a 7-day rolling cycle. ...
Stripe Basics and FAQs
What is Stripe.com and why do I have to sign up for an account? Stripe is one of the payment providers that we use on Chuffed.org. Stripe allows donor...
How to change how frequently you receive payments
For general information on Stripe Payouts, Stripe have listed their guidance here: https://stripe.com/docs/payouts For all credit/debit payments made...
Do I need a Paypal account to run a campaign on Chuffed?
No. Donors have the option to pay by PayPal, subject to their location. However you can use our direct credit card payment system to accept credit car...
Do I need a Business Account with Stripe/PayPal to run a campaign on Chuffed.org?
Unfortunately PayPal does require you to have a PayPal Business account at this time. However, with Stripe it may be best to use the option to regist...