Managing your campaign
How to Create Campaign Updates
Campaign updates let you share the latest news with your donors and supporters whether that's your campaign's current status or how funds have been us...
My Team Members/Fundraisers edit link has expired. How do I resend it?
To resend the confirmation email for Team Members/ Fundraisers, you will need to : 1. Login to your account 2. Click "Edit your campaign" 3. Go to "Op...
Extending my campaign
You can either change the duration of your campaign for a set length (for up to 90days), or extend in indefinitely. To extend your campaign to a set l...
Messaging Supporters
We encourage you to regularly message your supporters. You can send them all an email easily by following this process: 1. Login to your Chuffed.org a...
Someone gave me a cheque or cash. Can I add an offline donation to my total amount?
If someone gives you a cheque or cash, you can add this to your To add offline donations to your total amount: 1. Log into your Chuffed.org account. 2...
What is Matched Giving And How Does It Work On Chuffed.org
Matched Giving is a feature on Chuffed.org that let's you incentivize your donors to give more by matching their donations. To set up Matched Giving ...
How do I track my promotions via UTM tagging?
Tracking the effectiveness of your promotional activities can be very helpful in understanding what activities, channels, messages and audiences are m...
What on-demand reports does Chuffed provide?
Chuffed provides a suite of reports for you to access on-demand through your Campaigner Dashboard . The different reports offer different ways of pre...
What is Pre-Launch Mode?
Pre-Launch mode is both a function within the website, and a concept to help you get more donations overall. Pre-Launch as a concept is all about prep...
Email Journeys: Available merge fields
Email journeys The email journeys feature on Chuffed.org allows you to configure what emails go out to your donors, fundraisers and administrators whe...