Managing your campaign
How to Create Campaign Updates
Watch the 3 minute video guide instead: Campaign updates let you share the latest news with your donors and supporters whether that's your campaign's ...
My Team Members/Fundraisers edit link has expired. How do I resend it?
To resend the confirmation email for Team Members/ Fundraisers, you will need to : 1. Login to your account 2. Click "Edit your campaign" 3. Go to "Op...
Extending my campaign
You can either change the duration of your campaign for a set length (for up to 90days), or extend in indefinitely. To extend your campaign to a set l...
Messaging Supporters
We encourage you to regularly message your supporters. You can send them all an email easily by following this process: 1. Login to your Chuffed.org a...
Someone gave me a cheque or cash. Can I add an offline donation to my total amount?
If someone gives you a cheque or cash, you can add this to your To add offline donations to your total amount: 1. Log into your Chuffed.org account. 2...
What is Matched Giving And How Does It Work On Chuffed.org
Matched Giving is a feature on Chuffed.org that let's you incentivize your donors to give more by matching their donations. To set up Matched Giving ...
How do I track my promotions via UTM tagging?
Tracking the effectiveness of your promotional activities can be very helpful in understanding what activities, channels, messages and audiences are m...
What on-demand reports does Chuffed provide?
Chuffed provides a suite of reports for you to access on-demand through your Campaigner Dashboard . The different reports offer different ways of pre...
What is Pre-Launch Mode?
Pre-Launch mode is both a function within the website, and a concept to help you get more donations overall. Pre-Launch as a concept is all about prep...
Email Journeys: Available merge fields
Email journeys The email journeys feature on Chuffed.org allows you to configure what emails go out to your donors, fundraisers and administrators whe...